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by Dr Michael Holland,
Emily Doncaster and Sophie Hodge
Last reviewed: August 2016
In all aspects of healthcare it is of vital importance that
the processes used are analysed for quality, and that any areas
found to be lacking in quality are improved upon.
In order to evaluate the quality of processes
we need to make use of quality indicators: measures that reflect
some aspect of quality and are sensitive to differences between
services and to changes over time. Quality improvement methods
should be adopted to find the best solutions and to test proposed
changes before implementation.
This module provides an overview of quality
indicators and gives examples of methods of quality improvement. It
does not cover all improvement methods. Clinical audit is a major
improvement method, and this has a dedicated module: Clinical
audit in mental health practice. In this module, we will look
Other modules in this
Clinical audit in mental health practice by
Organisation theory: conceptual frameworks in a
changing context by Professor David Crowther and Dr Miriam
in mental health by Rachel Grace Paskell
Forthcoming modules in this
History of quality improvement in
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take-home notes to print and annotate