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by Professor David
Crowther and Dr Miriam
Last reviewed: September 2016
Organisations affect our whole lives –
from infancy to retirement – and much of our work in the health
service is governed by organisations, practices and processes.
For the last century theories of
organisational behaviour and management practice have been
developed in what has become a rapidly changing context. This
module opens up different theoretical perspectives from which this
subject has been studied to allow for deeper and more
interesting insights into the way organisational knowledge has been
We have selected theories that should help
health service professionals to understand their organisation
as a first step to working out how to improve it. Topics covered
include some of the earliest theories still relevant to practice
today, such as Taylorism.
Other modules in this
Clinical audit in mental health practice
by Robin Burgess
Quality indicators and quality improvement
methods by Dr Michael Holland, Emily Doncaster and Sophie
in mental health by Rachel Grace Paskell
Forthcoming modules in this
History of quality improvement in
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