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Section 1: Introduction

(1.1) Section 1: Introduction

(1.2) Defining quality

(1.3) Reflection

(1.4) When to use quality improvement

(1.5) Overview of the Model for Improvement

(1.6) Model for Improvement

(1.7) Why use the Model for Improvement?

(1.8) Section 1: Recap

(1.9) Section 1: Summary


Section 2: The Model for Improvement

(2.1) Section 2: The Model for Improvement

(2.2) Aim: what are we trying to accomplish?

(2.3) Aim: example

(2.4) Interactive exercise: designing an aim

(2.5) Driver diagrams

(2.6) Measures: how will we know that a change is an improvement?

(2.7) Process map

(2.8) Interactive exercise: measures

(2.9) Measurement with purpose

(2.10) Measurement with purpose

(2.11) Change: what changes can we make that will result in improvement?

(2.12) Section 2: Recap

(2.13) Section 2: Summary


Section 3: The PDSA cycle

(3.1) Section 3: The PDSA cycle

(3.2) Introduction to the PDSA cycle

(3.3) Interactive exercise: PDSA cycle

(3.4) What are the risks in using PDSA cycles?

(3.5) What are the risks in using PDSA cycles?

(3.6) How to use PDSA cycles

(3.7) Interactive exercise: PDSA cycle example plan

(3.8) Designing a PDSA cycle

(3.9) Section 3: Recap

(3.10) Section 3: Summary


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